two doctors in green scrubs talking to elderly lady with eye patch

Visiting our clinics

Your GP will sometimes refer you to us as an outpatient for further consultation, tests or scans, and specialist treatments.

Your appointment

Remember to double check the details on your appointment letter – we don’t want to you to turn at the wrong time and at the wrong hospital or location.

Please arrive 10 minutes before your appointment to give you time to check in. Check in at the reception desk and take a seat in the waiting area.

Make sure you bring all of your current medication from your doctor or pharmacist.

We work really hard to make sure our clinics run on time. However please remember some patients may require a longer consultation or our doctors can be called to emergencies.

If you are late, we may see other patients out of order and you might wait longer than you expect. If you are unable to make your appointment, let us know so someone else can take your slot.

Most people do attend - however, missed appointments cost your hospitals the equivalent of more than 200 nurses last year.

Changing your appointment is easy – change your appointment online or call our call centre using the phone number provided on your appointment letter.