Every year, we review the quality of our services and publish a report called a quality account.
In our quality account we discuss:
- improvements we have made to our services over the previous year
- how we will improve our care in the coming year
We measure quality by looking at:
- patient safety
- effectiveness of services
- patient experience
We also publish the quality account on our NHS Choices page. While you’re there, please take the opportunity to review our services and let us know how we’re doing.
For more information about how we are keeping you safe, visit our quality and safety section.