FOI 5721 – Recording incidents, complaints management and risk management
Date: 15 January 2019
1. Does your Trust use an electronic system to record and manage clinical and non-clinical incidents including patient safety incidents?
Yes 2.
If yes to question 1, what is the name of the system you use to record and manage clinical and non-clinical incidents within the Trust?
Safeguard (By Ulysses)
3. In relation to the system named in question 2, do you use the system for any other functions other than the reporting and management of incidents?
Yes 4.
If yes to question 3, could you please detail what additional functions the system is used for (i.e complaints management and risk management)?
Complaints and PALs, Risk, Audit, Legal
5. Could you please provide the cost of the system named in question 2 for the last financial year (2017/18)?
The invoiced amount for the period July 2017 to July 2018 is £7,700 (to the nearest £00)
6. If possible, could you please provide the cost of the system named in question 2 for the last 5 financial years?
We are unable to identify details of previous invoices.