Ward accreditation scheme
We are constantly striving to improve the quality of the care we provide at our Trust and this ambition lies at the heart of our purpose that we launched in September 2024:
“We want our hospitals to deliver care that staff are proud of and our patients are happy with”.
One of the ways we are achieving this is through our ward accreditation programme, which is a way to improve and standardise the quality of care we give to our patients.
The programme sets out clear standards and measurements to help staff understand where they are already delivering excellent patient care and how they need to improve.
Wards enrolled on the scheme work hard to achieve bronze, silver or gold. Senior nurses and other experts carry out the ward assessments.
The assessments highlight the strengths of each ward and they also identify areas for improvement necessary to achieve the next level. The assessments look at patient experience, safety, staff morale, operational efficiency, and performance in equality, diversity, and inclusion.
Awards tracker
Three wards achieve silver accreditation
Three of our wards have achieved silver in our ward accreditation programme. Congratulations to Beech ward at King George Hospital and Amber A and Amber B wards at Queen’s Hospital for achieving silver.
Ward accreditation is part of our efforts to improve and standardise the quality of care given to patients at our hospitals.
Wards are assessed by corporate nurses and subject matter experts. They provide a report for the ward that tells them what they're doing well and how they can reach the next level.
This report covers patient experience, safety, how staff are feeling, how efficiently the ward runs, and how well they're doing on equality, diversity and inclusion.
Ward managers on each of the three wards praised how their staff are upholding a high standard of care for patients.
Jacquie Sechere, Ward Manager on Amber A, said:
There's been a massive improvement on this ward to ensure a high standard of care is delivered to all our patients. Everybody played an important and huge role in ensuring Amber A is to be this Amber A we are seeing today.
Harry Galsote, Ward Manager on Amber B, said:
The team has been working towards this kind of accreditation and we've been looking for this silver for quite some time. I am very proud of every single staff member that is working on Amber B.
Emma Samura, Ward Manager on Beech, said:
This award means a lot as it helps us know where we are and what we have done. Patients will have the confidence that we can look after them well.