We are constantly striving to improve the quality of the care we provide at our Trust and this ambition lies at the heart of our purpose that we launched in September 2024:
“We want our hospitals to deliver care that staff are proud of and our patients are happy with”.
One of the ways we are achieving this is through our ward accreditation programme, which is a way to improve and standardise the quality of care we give to our patients.
The programme sets out clear standards and measurements to help staff understand where they are already delivering excellent patient care and how they need to improve.
Wards enrolled on the scheme work hard to achieve bronze, silver or gold. Senior nurses and other experts carry out the ward assessments.
The assessments highlight the strengths of each ward and they also identify areas for improvement necessary to achieve the next level. The assessments look at patient experience, safety, staff morale, operational efficiency, and performance in equality, diversity, and inclusion.
Awards tracker
Sunrise A gets silver ward accreditation!
Congratulations to Sunrise A ward at Queen’s Hospital for attaining silver in our ward accreditation programme.
Ward accreditation is part of our ongoing efforts to improve and standardise the quality of care given to patients at our hospitals and sees wards assessed by corporate nurses and subject matter experts.
They are then given a report that highlights areas where they are excelling and also includes improvements needed to progress to the next level. This includes assessing areas including patient experience, safety, staff experience, efficiency, and equality, diversity and inclusion.
Sunrise A was previously a bronze ward, but a score of 100 per cent on infection prevention and control contributed to its move up to silver.
Matron Lisa Pape-Orton said: “Getting silver shows that we’re giving a high standard of care, and our patients can trust that they’ll be well looked after when they come onto Sunrise A.
“I’m really proud of our staff for all the effort they put in when we were assessed, they really deserve the silver award.”
Ward Sister Hina Yousaf said: “The whole team worked so hard to improve from bronze to silver and I’m really pleased we achieved it.
“We get such positive feedback from our patients and the accreditation reflects the high standards we have when it comes to caring for them.”
We currently have one gold, 15 silver and 23 bronze wards.