Ward accreditation scheme
We are constantly striving to improve the quality of the care we provide at our Trust and this ambition lies at the heart of our purpose that we launched in September 2024:
“We want our hospitals to deliver care that staff are proud of and our patients are happy with”.
One of the ways we are achieving this is through our ward accreditation programme, which is a way to improve and standardise the quality of care we give to our patients.
The programme sets out clear standards and measurements to help staff understand where they are already delivering excellent patient care and how they need to improve.
Wards enrolled on the scheme work hard to achieve bronze, silver or gold. Senior nurses and other experts carry out the ward assessments.
The assessments highlight the strengths of each ward and they also identify areas for improvement necessary to achieve the next level. The assessments look at patient experience, safety, staff morale, operational efficiency, and performance in equality, diversity, and inclusion.
Awards tracker
Ocean A reaches silver
Congratulations to Ocean A at Queen’s Hospital, which received silver in our ward accreditation scheme.
Ward accreditation is part of our efforts to improve and standardise the quality of care given to patients at our hospitals.
Wards are assessed by corporate nurses and subject matter experts. They provide a report that tells the ward what they're doing well and how they can reach the next level.
This covers patient experience, safety, how staff are feeling, how efficiently the ward runs, and how well they're doing on equality, diversity and inclusion.
Charge Nurse, Melieka Hamilton-Jones said she is proud of the team on their silver award.
Melieka said
I know it’s going to mean a lot to the patients as well, because we do strive for excellence on this ward.
We know we make sure on admissions and in discharges that we have a clear safety netting for the patients.