Ward accreditation scheme
We are constantly striving to improve the quality of the care we provide at our Trust and this ambition lies at the heart of our purpose that we launched in September 2024:
“We want our hospitals to deliver care that staff are proud of and our patients are happy with”.
One of the ways we are achieving this is through our ward accreditation programme, which is a way to improve and standardise the quality of care we give to our patients.
The programme sets out clear standards and measurements to help staff understand where they are already delivering excellent patient care and how they need to improve.
Wards enrolled on the scheme work hard to achieve bronze, silver or gold. Senior nurses and other experts carry out the ward assessments.
The assessments highlight the strengths of each ward and they also identify areas for improvement necessary to achieve the next level. The assessments look at patient experience, safety, staff morale, operational efficiency, and performance in equality, diversity, and inclusion.
Awards tracker
Mandarin A gets silver!
Well done to Mandarin A ward at Queen’s Hospital for achieving silver in our ward accreditation programme.
Ward accreditation is part of our ongoing efforts to improve and standardise the quality of care given to patients at our hospitals.
Wards are assessed by corporate nurses and subject matter experts. They provide a report that tells the ward what they're doing well and what needs to be better to reach the next level.
The report covers things like patient experience, safety, how staff are feeling, how efficiently the ward runs and how well they are doing on equality, diversity and inclusion.
Ward Manager Evelyn Peralta said the team really appreciates the award.
Evelyn said:
I would like to thank my team, our nursing team, our therapies team, our medical team, I’m really proud of this achievement and hopefully next time we will do it again.
Our aim is to go for gold!