We are constantly striving to improve the quality of the care we provide at our Trust and this ambition lies at the heart of our purpose that we launched in September 2024:
“We want our hospitals to deliver care that staff are proud of and our patients are happy with”.
One of the ways we are achieving this is through our ward accreditation programme, which is a way to improve and standardise the quality of care we give to our patients.
The programme sets out clear standards and measurements to help staff understand where they are already delivering excellent patient care and how they need to improve.
Wards enrolled on the scheme work hard to achieve bronze, silver or gold. Senior nurses and other experts carry out the ward assessments.
The assessments highlight the strengths of each ward and they also identify areas for improvement necessary to achieve the next level. The assessments look at patient experience, safety, staff morale, operational efficiency, and performance in equality, diversity, and inclusion.
Awards tracker
It's silver for Sky B!
Sky B ward at Queen’s Hospital has become the latest to attain silver accreditation as part of our ongoing efforts to improve and standardise the quality of care given across our hospitals.
Our ward accreditation programme sees units assessed on patient experience and safety, staff experience, efficiency, and equality, diversity, and inclusion.
Wards are assessed by corporate nurses and subject matter experts, and are then given a report that highlights areas where they are excelling and also includes improvements needed to progress to the next level.
We now have 14 wards with silver accreditation and a further 24 have bronze.
The award came as a surprise to the team on Sky B, as they didn’t know why they were being visited.
Sharon Thorn, senior sister, said: “I was told it was for a mock CQC inspection, so I was tricked!
“Getting silver is an absolutely amazing experience, it wouldn’t have happened without the hard work of the whole team.”
Watch the moment Sky B found out they had achieved silver on YouTube.