Ward accreditation scheme
We are constantly striving to improve the quality of the care we provide at our Trust and this ambition lies at the heart of our purpose that we launched in September 2024:
“We want our hospitals to deliver care that staff are proud of and our patients are happy with”.
One of the ways we are achieving this is through our ward accreditation programme, which is a way to improve and standardise the quality of care we give to our patients.
The programme sets out clear standards and measurements to help staff understand where they are already delivering excellent patient care and how they need to improve.
Wards enrolled on the scheme work hard to achieve bronze, silver or gold. Senior nurses and other experts carry out the ward assessments.
The assessments highlight the strengths of each ward and they also identify areas for improvement necessary to achieve the next level. The assessments look at patient experience, safety, staff morale, operational efficiency, and performance in equality, diversity, and inclusion.
Awards tracker
It’s silver for Harvest A!
Our Hyper Acute Stroke Unit (HASU) on Harvest A ward at Queen’s Hospital has become the latest to achieve silver in our ward accreditation scheme.
Ward accreditation is part of our ongoing efforts to improve and standardise the quality of care given to patients at our hospitals and sees wards assessed by corporate nurses and subject matter experts.
They provide a report that tells the ward what they're doing well and what needs to be better to reach the next level. This covers things like patient experience, safety, how staff are feeling, how efficiently the ward runs, and how well they're doing on equality, diversity and inclusion.
HASU saw a whopping improvement, rising from 67 to 86 per cent to earn silver.
Ward Manager Rukhsana Hanif praised her colleagues for all their effort.
She said: "It's overwhelming, but I believe the hard work paid off. It wouldn't be possible without the team and I'm grateful to everyone for their support."
Jiji Philip, Stroke Matron, added: "Getting silver is great and it means that we are providing safe care to our patients. We just need to maintain and continue this and now we are aiming for gold!"
We currently have one gold ward, 15 silver and 22 bronze.