We are constantly striving to improve the quality of the care we provide at our Trust and this ambition lies at the heart of our purpose that we launched in September 2024:
“We want our hospitals to deliver care that staff are proud of and our patients are happy with”.
One of the ways we are achieving this is through our ward accreditation programme, which is a way to improve and standardise the quality of care we give to our patients.
The programme sets out clear standards and measurements to help staff understand where they are already delivering excellent patient care and how they need to improve.
Wards enrolled on the scheme work hard to achieve bronze, silver or gold. Senior nurses and other experts carry out the ward assessments.
The assessments highlight the strengths of each ward and they also identify areas for improvement necessary to achieve the next level. The assessments look at patient experience, safety, staff morale, operational efficiency, and performance in equality, diversity, and inclusion.
Awards tracker
Iris becomes our first gold ward and Daisy jumps to silver
Congratulations to Iris ward at King George Hospital, which has become the first to achieve gold in our ward accreditation scheme.
Ward accreditation is part of our ongoing efforts to improve and standardise the quality of care given to patients at our hospitals and sees wards assessed by corporate nurses and subject matter experts.
They are then given a report that highlights areas where they are excelling and also includes improvements needed to progress to the next level. This includes assessing all areas, including patient experience, safety, staff experience, efficiency, and equality, diversity and inclusion.
After passing the threshold to be assessed for gold in April, Iris achieved the highest level of attainment during its most recent inspection which took place shortly after the ward moved to a different location as part of our elective surgical hub expansion.
Chief Nurse Kathryn Halford said: “Getting gold is a really marvellous achievement for Iris ward, which was also the first ward to achieve silver almost two years ago. The teamwork of all staff on the ward is a delight to see and I’m really looking forward to more celebrations as other wards achieve gold accreditation too.”
Daisy ward, a stroke rehab unit run by our Trust at Goodmayes Hospital, has also received some good news.
They were awarded silver in their first assessment and Ward Manger Jaclyn Bogle praising her colleagues for the teamwork they’ve showed.
Jaclyn said: “We’re really pleased to have silver because we weren’t expecting it. We’re a new team and only been open for a year, so the fact we’ve got silver is amazing, it’s all thanks to the teamwork.”
Chief Nurse Kathryn Halford said: “As a new ward last year Daisy has achieved silver from a standing start, which is a real testament to the team and leadership and they should be really proud of their result.”
We now have one gold ward, fourteen silver wards, and twenty four bronze wards.