We are constantly striving to improve the quality of the care we provide at our Trust and this ambition lies at the heart of our purpose that we launched in September 2024:
“We want our hospitals to deliver care that staff are proud of and our patients are happy with”.
One of the ways we are achieving this is through our ward accreditation programme, which is a way to improve and standardise the quality of care we give to our patients.
The programme sets out clear standards and measurements to help staff understand where they are already delivering excellent patient care and how they need to improve.
Wards enrolled on the scheme work hard to achieve bronze, silver or gold. Senior nurses and other experts carry out the ward assessments.
The assessments highlight the strengths of each ward and they also identify areas for improvement necessary to achieve the next level. The assessments look at patient experience, safety, staff morale, operational efficiency, and performance in equality, diversity, and inclusion.
Awards tracker
Glowing feedback for Iris ward as they are awarded silver accreditation
We're delighted that Iris ward at King George Hospital (pictured) have achieved silver in our ward accreditation programme.
Patients on Iris ward had glowing feedback; they said they were well cared for, well informed and updated with their plan, and the ward felt warm and welcoming. Importantly, staff had positive feedback too, and commented that they enjoyed coming to work.
Kathryn Halford, Chief Nurse, said: “To help our hospitals meet the challenge of Covid, Iris ward expanded from caring for Urology patients to caring for patients with other conditions too. The team has learnt new skills, and patient care and safety are excellent.”
Ward accreditation helps us to keep improving. It sets out clear standards and measurements to help teams identify where they are already delivering fantastic patient care, and areas they can improve.
Iris ward are now working towards achieving gold accreditation; they are almost there already - well done to the team!