Ward accreditation scheme
Ward accreditation is a key component of our ongoing efforts to enhance and standardise the quality of care provided to patients in our hospitals.
Internal assessments are conducted by corporate nurses and subject matter experts. They deliver reports that highlight the ward's strengths. They also identify areas for improvement necessary to achieve the next level of accreditation.
The assessments include various aspects including patient experience, safety, staff morale, operational efficiency, and performance in equality, diversity, and inclusion. Wards receive ratings of bronze, silver, or gold based on their adherence to these standards. Teams work hard to meet rigorous criteria.
Awards tracker
Congratulations to our Maternity High Dependency Unit
Our Maternity High Dependency Unit (HDU) at Queen’s Hospital has achieved silver in our ward accreditation scheme, becoming the latest to achieve the award.
Our ward accreditation scheme is a way of improving and standardising the quality of care across our hospitals. The programme sets out clear standards and measurements to help our staff understand where they are already delivering fantastic patient care and areas where they need to improve.
The scheme is led by senior nursing staff who assess wards on areas including patient experience, patient safety, staff experience, and efficiency.
Our Chief Nurse Kathryn Halford said: “It was great to share the good news and let the team know they had achieved the silver accreditation. You can clearly see how the teamwork and leadership within the ward has helped to improve patient care and experience.”
Our Maternity HDU is the ninth ward to achieve silver accreditation.
We’re always looking at how we can improve the experience of our patients and following our recent CQC inpatient survey results, we’ve introduced a number of initiatives. This includes patient panels and a review of our ward accreditation patient experience questions, to ensure we capture key feedback.
Well done to Bluebell B!
Mandarin A gets silver