We are constantly striving to improve the quality of the care we provide at our Trust and this ambition lies at the heart of our purpose that we launched in September 2024:
“We want our hospitals to deliver care that staff are proud of and our patients are happy with”.
One of the ways we are achieving this is through our ward accreditation programme, which is a way to improve and standardise the quality of care we give to our patients.
The programme sets out clear standards and measurements to help staff understand where they are already delivering excellent patient care and how they need to improve.
Wards enrolled on the scheme work hard to achieve bronze, silver or gold. Senior nurses and other experts carry out the ward assessments.
The assessments highlight the strengths of each ward and they also identify areas for improvement necessary to achieve the next level. The assessments look at patient experience, safety, staff morale, operational efficiency, and performance in equality, diversity, and inclusion.
Awards tracker
Congratulations to Bluebell A ward for achieving silver accreditation
Bluebell A ward at Queen’s Hospital is the latest ward at our Trust to achieve silver in our ward accreditation scheme.
Ward accreditation is a way of improving and standardising the quality of care across our hospitals. The programme sets out clear standards and measurements to help our staff understand where they are already delivering fantastic patient care and areas where they need to improve.
Our ward accreditation scheme is led by senior nursing staff who assess wards on areas including patient experience, patient safety, staff experience, and efficiency.
Our Chief Nurse Kathryn Halford, who revealed the good news to staff, said: “It was a privilege to present Bluebell A with their silver certificate. The staff on the ward pulled together and worked incredibly hard and the improvement in patient care and experience is clear to see.”
Bluebell A is the eighth ward to achieve silver accreditation.