Ward accreditation scheme
We are constantly striving to improve the quality of the care we provide at our Trust and this ambition lies at the heart of our purpose that we launched in September 2024:
“We want our hospitals to deliver care that staff are proud of and our patients are happy with”.
One of the ways we are achieving this is through our ward accreditation programme, which is a way to improve and standardise the quality of care we give to our patients.
The programme sets out clear standards and measurements to help staff understand where they are already delivering excellent patient care and how they need to improve.
Wards enrolled on the scheme work hard to achieve bronze, silver or gold. Senior nurses and other experts carry out the ward assessments.
The assessments highlight the strengths of each ward and they also identify areas for improvement necessary to achieve the next level. The assessments look at patient experience, safety, staff morale, operational efficiency, and performance in equality, diversity, and inclusion.
Awards tracker
Bluebell A achieves gold
A massive congratulations to Bluebell A at Queen’s Hospital, which achieved gold in our ward accreditation.
Ward accreditation is part of our ongoing efforts to improve and standardise the quality of care given to patients.
Wards are assessed by nurses and subject matter experts. They provide a report that tells the ward what they're doing well and what needs to be better to reach the levels of bronze, silver or gold.
This report covers things like patient experience, safety, how staff are feeling, how efficiently the ward runs and how well they are doing on equality, diversity and inclusion.
Bluebell A is the third ward to receive the gold accreditation and the first ward at Queen’s Hospital. They achieved an exceptional score of 98% overall.
Ward Manager, Philo Moses, expressed how hard her team has been working to meet patient’s needs and give them excellent care.
Philo said:
The patients are our utmost priority, making sure they’re comfortable and happy and then going the extra mile for them.
To be the very first ward in Queen’s to be awarded this speaks volumes. I’m so, so honoured.