We are constantly striving to improve the quality of the care we provide at our Trust and this ambition lies at the heart of our purpose that we launched in September 2024:
“We want our hospitals to deliver care that staff are proud of and our patients are happy with”.
One of the ways we are achieving this is through our ward accreditation programme, which is a way to improve and standardise the quality of care we give to our patients.
The programme sets out clear standards and measurements to help staff understand where they are already delivering excellent patient care and how they need to improve.
Wards enrolled on the scheme work hard to achieve bronze, silver or gold. Senior nurses and other experts carry out the ward assessments.
The assessments highlight the strengths of each ward and they also identify areas for improvement necessary to achieve the next level. The assessments look at patient experience, safety, staff morale, operational efficiency, and performance in equality, diversity, and inclusion.
Awards tracker
Ash ward achieves silver accreditation
Congratulations to Ash Ward at King George Hospital, which has been awarded silver in our ward accreditation programme.
Ward accreditation is part of our ongoing efforts to improve and standardise the quality of care given to patients at our hospitals and sees wards assessed by corporate nurses and subject matter experts.
They provide a report that tells the ward what they're doing well and what needs to be better to reach the next level.
This covers things like patient experience, safety, how staff are feeling, how efficiently the ward runs, and how well they're doing on equality, diversity and inclusion.
Ward Manager Josephine Mascarenhas-Banza expressed that achieving the silver award means a great deal to the team. She said:
This award reflects the high standard of care our ward provides to patients, and it acknowledges the dedication and commitment of our staff. Next, we’re going for gold!