Visitors

visitors coming through Queen's Hospital's main reception

We recognise the importance of relatives, carers and friends to our inpatients and actively encourage visiting during hospital stays.

Our wards have different visiting hours, so please check our ward pages for more information. You'll only be able to visit during the designated times, unless there are extenuating circumstances and alternative arrangements have been agreed in advance with the senior sister or charge nurse.

All visitors are asked to report to the nurses'/midwives' station on arrival, prior to entering the patient bed areas. We ask that each patient only has two visitors at their bedside at a time, taking turns if necessary. This is for the comfort and safety of other patients in the same area.

If a patient will require continuing care after they leave hospital and you are likely to be involved in providing this, we encourage you to be present for specific treatments. If the patient wishes, you may be present for consultant/medical rounds by prior arrangement.

Provision can be made for relatives/carers who wish to stay overnight with patients who are critically ill or have dementia or a learning disability. Please speak to the nurse/midwife in charge in advance.

Cameras (including mobile phone cameras) and camcorders may be used by visitors in the ward areas with the patient’s consent. On no account must photos be taken of any other patient, visitor or staff member without their informed consent.

Food regulations

We kindly ask that you do not bring food into our hospitals for patients. This is for health and safety reasons as we cannot guarantee how it will be stored or when it will be delivered, and our staff are not legally allowed to heat food that has been brought in.

However, if you do decide to bring food in, please understand that the Trust cannot accept liability for the way food from outside has been stored and/or prepped.

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