If you are due to have a Total Hip Replacement with us we recommended that you watch the video below.

Total Hip Replacement patient education

If you are due to have a Total Knee Replacement with us we recommend that you watch the video below

How to safely get in and out of a car following hip or knee surgery

If you have been offered surgery for your foot or ankle please see the relevant video below. A paper copy of this information will be provided for you at pre-assessment: 

If you have been offered surgery for your knee please see the relevant video below. A paper copy of this information will be provided for you at pre-assessment: 

The main trauma ward for orthopaedics is Amber A ward at Queens Hospital however you may be admitted to a different ward depending on what your need is and where there is an available bed. If you are admitted to a different ward the orthopaedic doctors will still review you there.

If you or your relative has been admitted with a fractured hip, we recommend you watch the following video that includes information on your injury, surgery, hospital stay, and rehabilitation.

To review the video for guidance on safely getting in and out of a car referred to in this video, please clink on the relevant video in the Planned Admissions section of the web page.

These clinics provide outpatient appointments with either an orthopaedic doctor, a physiotherapist, or an orthopaedic practitioner depending on your need.

Your appointment may be face to face (outpatient clinic) or over the telephone (Virtual Fracture Clinic).

Doctors

Our Orthopaedic Surgery Department is made up of Consultants, senior surgeons and junior surgeons who work together to carry out your operations. There are also Orthopaedic junior doctors who assist in looking after you on the wards, before and after your surgery. You will always have a consultant in charge of your care; however you may have your procedure carried out by another consultant or by another senior surgeon.

There will usually be a junior surgeon who will assist in your operation and partake in aspects of the procedure to further their training in becoming Consultants. All our Consultants are specialists in hip and knee surgery and offer the best in joint replacement surgery.  They are trained to undertake both computer navigated and robotic joint replacements.  Our department is one of only ten hospitals in the UK carrying out robotic joint replacement surgery.

You can get in contact with your consultant via their respective secretary via switchboard if you have any urgent queries. Otherwise an appropriate clinic appointment can be organized for you to discuss any questions you may have prior to surgery.

Orthopaedic Trauma Facilitators

The trauma facilitators are a small team who work on a rota basis to assist with all orthopaedic trauma patients inpatients, referrals for specialist assessments or those waiting to come in from home for surgery.

The trauma facilitator team consists of Joyce, Corina, Kerry, Beebee and Renata and they are supported by Nurse Specialist Emma.

They can be reached via switchboard.

The team work alongside the on call consultant for each week and ensure that patients are listed for surgery in a timely manner. For those patients waiting at home, the trauma facilitators ensure that each patient has a plan for surgery and will inform patients the day before their scheduled procedure of where to attend, when, and any other pre-operative instructions.

Therapists

The orthopaedic therapy team consists of Occupational Therapists, Physiotherapists and Therapy Assistants.

The team consists of clinical specialists, specialist therapists, static staff who are based solely within orthopaedics and rotational staff who move between specialities.

They have extensive experience working with people who have had orthopaedic surgery both planned and unplanned.

Contact: 01708 435000. Ext 6888.

COPE (Community Orthopaedic Project in Essex)

The Team is made up of specialist orthopaedic nurses, physiotherapists and healthcare assistants. The COPE Team is part of the hospital orthopaedic team.

If you live within Redbridge, Barking and Dagenham, Brentwood, or Havering you will be eligible for the COPE Team services.

Staff will introduce themselves on the ward and will provide an information leaflet with contact numbers.

The COPE nurses and physiotherapists will:

• Monitor the healing of your wound and remove any clips or stitches approximately 14 days after your operation
• Compile a rehabilitation programme to enable you to safely reach your maximum mobility and return to activities of daily living

Unless your surgeon requests otherwise, the COPE Team will carry out a 6 week assessment in your home and your outpatient clinic appointment with the doctor will be approximately three months post-operatively.

There are a variety of community services available to support you after you leave hospital depending on your need and what borough you live in. Borough specific contact lists are available from your therapy team however the most commonly used contacts are listed below.

Community and other support services

Service	Contact Information
After Truama App	https://www.aftertrauma.org/recovery-app/recovery-app
Age UK	Telephone 0800 678 1602 https://www.ageuk.org.uk/
Community Treatment Team (CTT)	Telephone 0300 300 1660 https://www.nelft.nhs.uk/services-bdhvrb-community-treatment-team/
Equipment/Adaptation Services	Barking and Dagenham – 0208 227 2915 https://www.lbbd.gov.uk/equipment-and-adaptations-for-older-and-disabled-people Havering – 0333 241 2510 https://www.millbrook-healthcare.co.uk/contact-us/service-centre-locations/community-equipment-service/london-borough-of-havering/ Redbridge – 0333 241 2510 https://www.millbrook-healthcare.co.uk/contact-us/service-centre-locations/community-equipment-service/lb-redbridge-ces/ Essex – 0345 603 7630 https://www.ecl.org/services/community-equipment
Havering Telecare Centre	Telephone 01708 432843 https://www.havering.gov.uk/telecare
Social Services	Barking and Dagenham – 0208 215 3000 https://www.lbbd.gov.uk/adult-health-and-social-care Havering – 01708 434343 https://www.havering.gov.uk/info/20015/adult_social_care Redbridge - 0208 708 7333 https://mylife.redbridge.gov.uk/home/ Essex - 0345 603 7630 https://www.essex.gov.uk/topic/adult-social-care-and-health
Wheelchair Services	Barking and Dagenham – 0300 300 1845 https://www.nelft.nhs.uk/services-brentwood-wheelchair-special-seating/ Havering – 0808 169 1040 https://familyserviceshub.havering.gov.uk/kb5/havering/directory/service.page?id=ELPzCPYTkLI Redbridge – 0808 169 1040 https://find.redbridge.gov.uk/kb5/redbridge/fsd/service.page?id=7SxRNWZskQE Essex – this is dependent on your GP location within the county. Please contact your ward therapy team for advice if you are from Essex and feel that you need a wheelchair.

If you are unable to find the support service you require from this list please contact your therapy team using the contact information on the website or your therapy discharge letter.

List of Wards

Surgery type*	Hospital	Ward	Contact Number
Planned	King George	Iris	020 8970 8153
Planned	King George	Jasmine	020 8970 8218
Planned	King George	Japonica	020 8970 8215
Planned	Practice Plus Group Hospital (ISTC)	Kingfisher	0333 321 1914 (hospital reception)
Unplanned	Queen's	Amber A	01708 435223

Patients may be admitted to a different ward depending on the clinical need and where there is an available bed.

Visiting hours

Find out the latest guidance on our visiting arrangements page.