The results are in from the 2015 NHS Staff Survey and we have improved in a number of areas. We’re more engaged and highly motivated, amongst the most motivated NHS staff in the country.
Our results showed improvement in some important key areas. These include: more of us would recommend our Trust as a great place to work and receive treatment, we are happier with the quality of training we provide, and we feel we are receiving better communication from our managers.
We’re also making more effective use of patient feedback, and more of us are reporting errors. This is exactly what we need to do so we can learn and put things right, to provide the best possible care for our patients.
Overall we improved on 18 questions and increased on last year’s response rate by four per cent.
Chief Executive Matthew Hopkins said: “When I first arrived at the Trust I knew from the passionate people I met working in our hospitals, that their motivation and dedication was higher than our reputation at the time suggested. So I’m really pleased to see this proof – that our staff are amongst some of the most motivated NHS staff in the country, and that the number of us who would recommend working in our hospitals is going up. This is great news for the 750,000 people that we serve.
“I know our hospitals are great places to work, but it’s down to the dedication and motivation of our staff which make them so.
“And the most important thing is that we’ll use staff views from the survey to help us improve working lives further, which in turn will ensure we are providing the best possible care to our patients – striving towards outstanding.”
Staff feedback is important because as well as showing what’s being done well, it also highlights areas where improvement is needed.
Some areas which we need to focus on going forward are discrimination, harassment and bullying, equal opportunities for career progression and flexible working.
See how we compare to similar trusts by looking at the national findings.
Divisions are now putting together responsive action plans based on feedback for their specific areas. These will form part of the People and Organisational Development plans for 2016/17.
Thank you to everyone who took the time to fill in the survey.