Patient transport
Resident doctor strike
From Tuesday 7 to Monday 13 April, resident doctors (formerly known as junior doctors) will be taking strike action. During this time, our services will be under increased pressure.
Getting the right care
Please help us make sure emergency care is available for those who need it most:
- Only attend A&E in life-threatening emergencies.
- For non-urgent issues, please contact your GP, your local pharmacy, or NHS 111 (online or by phone).
Appointments and planned care
- If your appointment is affected, we will contact you directly.
- If you do not hear from us, please attend your appointment as planned.
Non-Emergency Patient Transport Service (NEPTS)
We provide a transport service for patients who have a genuine medical need and meet the eligibility criteria.
Booking transport
For your first referral to the hospital, your GP is responsible for assessing your medical need for patient transport and completing the booking form. If there are any further follow up appointments, the hospital clinic/department is responsible for completing the assessment and booking form.
Queries and cancellation of bookings
If you have any queries about an existing booking or want to cancel a booking, call the numbers below between 7am and 7pm.
King George Hospital: 020 8970 8101
Queen’s Hospital: 01708 435 590
For urgent on the day cancellations or bookings, call 01708 435 191 from 7am to 7pm.
For GP bookings that require authorisation, email bartshealth.bhrutnepts.ccgbookings@nhs.net