I was recently an in-patient and I wanted to share my perspective and observations, relevant to all of us. I am fortunate to be under the care of excellent teams at a centre of excellence. The care I have received has been largely outstanding and is why when it is not, the patient becomes acutely aware of those moments.Read " Easy meaningful ways to transform the pa…"
Medical director's blog
As I approach my full year at our Trust, I am reflecting on my experiences as your Medical Director. The responsibility has been extraordinary in its ability to be all consuming; it is at times the toughest job I have ever done defined not by the nature of the challenges but the volume and sense of internal urgency and pace to make us the safest Trust in the NHS.Read " Engagement - what we need to do to get t…"
It’s been many weeks since I last blogged. I have one good excuse and thousands less compelling. The one good excuse is the attempt my body made to die in April. It was all rather dramatic, however, an experience that yet again sharpened my resolve to help us all deliver an outstanding experience for our patients and their carers.Read " Why wait to die to transform the patient…"
The CQC wave has passed through and the ripples continue to be felt for good reasons that were predicted, as well for a few notable findings that tested our ability to respond engagingly and at pace.Read " A common theme we can re-theme…"
Next week is a key moment for us all in our journey towards becoming a resilient, reliable and sustainable provider of health and healthcare for the large, fantastically diverse, growing population we serve. The journey of improvement did not start this year or after the last CQC visit, but well before then.Read " Teams, in teams, in teams…"
Last Friday, I was privileged to join the last of five workshops on the Trust’s Improvement Plan. My intention was to learn, stay in the background and be inconspicuous. To help with that plan I had decided to wear a bright pink shirt, a red and blue tie and braces.Read " Some thoughts on my fifth week…"
As I enter my fourth week as your Medical Director, I am more certain then ever why I carry my responsibilities with pride for the staff that depend on each other and for patients who seek our understanding and compassion for their fears.Read " My third blog…"
As I approach the end of my second week I have a great deal to reflect on. I have met many colleagues as I wander through the corridors, often lost, dropping into facilities unannounced and introducing myself as the new medical director; at some point soon I will have to drop the ‘new’.Read " The Care Quality Commision, questions an…"
A fascinating week with a rapidly filling diary and inbox but with time to meet and listen to many compassionate, caring people proud of what they do.Read " My first week…"