Improvement plans

healthcare assistant with elderly gentleman by the bed

Our improvement journey

Providing high quality, safe care to our patients is our priority. We place a strong focus on working together with our patients, partners and staff to drive the changes we need to make to achieve our vision of providing outstanding care to our community, delivered with pride.

Delivering our potential

We have made huge improvements since the Care Quality Commission (CQC) placed us in special measures and were delighted CQC acknowledged our achievements and recognised several areas of outstanding practice when they re-inspected our hospitals in March 2015.

Our original improvement plan was called Unlocking our Potential. Following the re-inspection we refreshed our plan and named it Delivering our Potential. It sets out the actions we need to take to further improve our services, performance and finances, as well as reducing our reliance on agency staff.

We publish our progress monthly.

Download our latest Delivering our Potential progress report, August 2016 [pdf] 592KB


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Our improvement journey

We're working hard to provide outstanding care to our community, delivered with PRIDE.

Check out what we're doing to improve your local hospitals.

Read our improvement plans